PEOPLE SKILLS ON THE JOB

Module I
   PEOPLE SKILLS FOR EMPLOYEES
  • Basic human needs
  • Understanding behavior
  • Elements of expressive skills
  • Troubleshooting
  • Giving positive feedback
  • Giving negative feedback
  • Listening with skill
Module II
   PEOPLE SKILLS FOR SUPERVISORS
  • Identifying needs
  • Defining behavior
  • Sending accurate communication
  • Hearing the intended message
  • Giving accurate feedback
  • Speaking with compassionate honesty
  • Decision-making and problem-solving
  • Structuring for success
Module III
EFFECTIVE MEETINGS
Prerequisite: must have completed Module II
  • Meeting attendance
  • Setting agenda
  • Vital reporting
  • Essential listening
  • Effective decisions
  • Meeting follow-up
Module IV
UNIQUE TO YOU WORKSHOPS
Workshops designed to meet the specific needs of a work situation
and can focus on communication needs, decision-making models,
or other skills as determined by those in the work situation.

Module V
STRESS MANAGEMENT
A series of sessions designed to teach
various stress relief techniques that serve
all employees both on and off the job


Business Consulting    Individual & Family Coaching    Articles    Contact Us